ONLINE SHOPPING POLICIES

Which credit cards do you accept?
We currently accept Visa, MasterCard, American Express, and Discover Card.

Can I place an order by phone?
Yes, you may call 315.717.0077 or 1-866-716-GEMS (4367)

When will my order arrive?
Please allow up to 5-7 days depending on the time of year. For rush orders and special requests, please call us at the store.

To which countries do you ship?
Only USA orders at this time.

What methods can I choose for shipping?
Shipments, depending on the time of year are from 5-7 days. We will do our best to get an order out the same day. Please allow more time for custom and specialty orders. In-store pickups are available always.

Can I use a check or money order to pay?
We accept both. Please stop in. Our address is listed below for mail in or pickup orders.

How do I return an item back to GEMS?
Please call us for our return and exchange policy.

Gems Along the Mohawk
800 Mohawk Street
Herkimer, NY 13350
Tel: 315.717.0077 or 1-866-716-GEMS (4367)
Fax: 315.717.0066
Email: info@gemsalongthemohawk.com